5S is a workplace organization method that can help improve the efficiency and management of operations.
- SORT (SEIRI) -- Sort thru the items as required and remove unneeded items from work area. Never used items need to be discarded immediately.
- SET IN ORDER (SEITON) -- Arrange required items for ease of accessibility. Files that are required more often (SOP, instructions etc.) are placed in marked location / designated area.
- SHINE (SEISO) -- Cleaning the work area and equipment. (Manufacturing example - cleaning of inspection surface plates leads to better measurement results). Other e.g. equipment work table cleaning and cleaning of the floor.
- STANDARDIZE (SEIKETSU) - Involves developing checklists, standards, and work instructions to keep the work area in an orderly condition.
- SUSTAIN (SHITSUKE) - Sustaining efforts and continuing them (continuous improvement). Requires support of team and that of management, empowerment of employees, etc.
> A process is impacted by its environment
> The ability of employees to process change is also impacted by its environment
> Improvement in the work area is helpful for controlling the process.
5S Example in a Service-based Industry
5S Example in a Service-based Industry
- CEO asks for progress update on existing cost improvement initiatives.
- PMO shares a comprehensive report spending 80 hours and at least two loops.
- CEO unhappy.
- 5S is deployed.
- Existing report looked at
- Sorted existing reports based on stakeholder requirements - high, med, low
- What type of data was being collected, and how it was collected for the report. Was being done manually, and in various formats.
- The improvement team "sorted" the available information as inputs to fulfill the requirements.
- Set in order - Created input screen from where PMO could add his details, and the PMs can collect data and upload their reports.
- Created reports in Tableau.
- Shine - identified 5PMs and executed a pilot.
- Standardize - Created training material, SOPs, maintenance procedures,
- Sustain - for 2 months.
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