- D0 - Prepare
- D1 - Establish the team
- D2 - Describe the problem
- D3 - Interim containtment action (to safeguard the customer, place a temporary solution)
- D4 - Define and verify root cause and escape point (a point where the problem could have been cought but was not)
- D5 - Permanent Corrective Action (PCA) : This solution would solve the problem of the team facing it, and not the entire org.
- D6 - Implement and validate the PCA : Check if the placed solution works.
- D7 - Prevent occurrence: prevent occurrence of the event for ever so that it can be prevented from occurring in all projects across the org.
- D8 - Recognize
Scraps from various sources and my own writings on Digital, Artificial Intelligence, Disruption, Agile, Scrum, Kanban, Scaled Agile, XP, TDD, FDD, DevOps, Design Thinking, etc.
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Tuesday, February 13, 2007
8 D Problem-solving Technique
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