1. Client satisfaction index
2. Effort metrics
-Overall effort variance
-COQ
-COPQ
-Rework effort index
3. Schedule metrics
-Overall schedule variance
-On-time delivery index
4. Quality metrics
-Overall defect density
-Residual defect density
5. Performance metrics
-PCI of last audit
6. Support metrics
-FTR
Scraps from various sources and my own writings on Digital, Artificial Intelligence, Disruption, Agile, Scrum, Kanban, Scaled Agile, XP, TDD, FDD, DevOps, Design Thinking, etc.
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